TravelHub

Account and data deletion

Delete your TravelHub data

You can delete your account and all the personal data linked to it at any time. This applies whether you signed up with email or with Apple, Google or Facebook.

Delete in the app

  1. Open TravelHub and go to the Profile tab.
  2. Tap Account, then Delete account.
  3. Confirm. You'll be signed out on all devices.

Delete on the website

Sign in at cosimatravel.com, open Account settings, and choose Delete account.

Ask us by email

If you can't sign in, email privacy@cosimatravel.com from the address on your account with the subject "Delete my account". We may ask you to confirm it's you.

What gets deleted

  • Your profile: name, email address and picture
  • Your saved trips, itineraries and preferences
  • Your AI Assist conversation history
  • The link to your Apple, Google or Facebook login

We delete everything within 30 days of your request. Backups are overwritten within a further 30 days. We keep only what the law requires, such as records of a complaint.

Signed in with Facebook, Google or Apple?

Deleting your TravelHub account removes our copy of your data. To also stop TravelHub having access on the provider's side, remove it from your provider's settings:

  • Facebook: Settings & privacy → Settings → Apps and websites → TravelHub → Remove
  • Google: Google Account → Security → Third-party connections → TravelHub → Delete connections
  • Apple: Settings → your name → Sign in with Apple → TravelHub → Stop using